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FAQs

 

What does 'kosh'  mean?  

kosh actually means 'treasure' in Hindi.  We want our brand to have meaning; and so became 'kosh JEWELS'.  

Do you ship?

Yes, kosh JEWELS ships worldwide.  Shipping costs vary and are calculated at checkout.  All orders over $100 qualify for FREE SHIPPING.  All Signature bracelets also qualify for Forever FREE SHIPPING.

The item I want is out of stock. Can you order it?

Sometimes.  We will do our best to re-stock our kosh favorites, but because our inventory is forever changing, many of our pieces are for sale for a limited time;  we love to make room for new styles.  

Can I shop on facebook?  

Absolutely! Our `kosh SHOP` is easily accessible and will direct you right to our store. You can browse our albums as well and inbox us in facebook with any questions or purchases you want to make.   You can pay over the phone by credit card, by Paypal, or pay for your purchase with cash or credit when you pick it up.  kosh JEWELS can process your payment right at the door with our wireless payment terminal.  We accept all cash, Paypal, all major credit cards and debit as payment.  

My item broke, will you replace it?

All kosh JEWELS items come with a standard 30 day warranty; a typical warranty for costume jewelry.  We strive to stock items that are durable , but on occasion a piece that is a little more delicate may not hold up to everyday wear and tear as well as we wished it had.  If an item is damaged or defective within 30 days of the time of purchase, kosh will gladly exchange your item.  Some exceptions will be made if the item purchased falls outside of the 30 day exchange period.  

Do you sell gift certificates? Can a gift be exchanged?

Yes and yes.  Gift certificates are available in any denomination and don't expire.  Gifts can be exchanged for items of equal value.  

I want to host a trunk show.  How do I book and what are my incentives?

To host a kosh JEWELS trunk show at your home or private venue, you need to confirm a minimum of 10 guests. The host incentive is 20% in FREE jewelry and a 50% discount on up to 5 additional items.  And because kosh jewelry is so reasonably priced you`ll walk away with an arsenal of bling!

I don`t want to host a trunk show, but still want to shop with my friends at the STUDIO.  Will I still get referral incentives?

Of course.  We want to thank you for sharing your love for kosh JEWELS.  Shopping in house, at our STUDIO is a great way to earn incentives without having to host a trunk show in your home.  Enjoy 20% of total sales in FREE jewelry when you drop by the boutique with your friends.  

Can I host at a public venue or fundraiser?  

kosh JEWELS can set up at your public event or venue and a portion of the profits will be donated to the charity or cause you`re supporting.  

Can I save my host incentives as store credit?

Absolutely.  When hosting a kosh trunk show, you may not get a chance to "shop" because you're too busy entertaining.  kosh JEWELS will carry your incentive over to store credit and expires within 90 days.  This should give you ample time to browse our online store, or drop by the boutique and treat yourself to your incentives.

Why are the kosh SIgnature Beaded Bracelets different prices?

Great question.  All of our kosh Signature Beaded bracelets are made with a variety of different beads.  Most are made with different semi-precious gemstone beads, which are more expensive in nature, and others, like natural river stone and wooden beads, cost less.  So the difference in price depends on the bead you are choosing, as well as your Signature tag.

What's the difference between the kosh Signature tags?

Our kosh Signature charm tag is made of high quality 316L stainless steel. This is a high grade stainless steel and is tarnish free.  They are also available in different finishes like SILVER, GUNMETAL, 14K GOLD PLT or 14K ROSE GOLD PLT.

Our kosh Signature mini tags are made of a high quality steel and are Certified Lead  Nickel Free. They are durable and promise plenty of wear.

If you didn't find the answer to your question here, please 'Contact Us' with any questions, requests or comments. We'd love to hear from you.